Zendesk Subdomain Snafu: A Phishing Paradise Uncovered by CloudSEK!
CloudSEK uncovers a Zendesk vulnerability, enabling cybercriminals to exploit subdomains for phishing and investment scams. By creating subdomains mimicking legitimate brands, attackers launch convincing scams. This loophole allows phishing emails to land directly in inboxes, increasing risk. CloudSEK urges Zendesk to address this security gap swiftly.
Hot Take:
In the latest episode of “Oops, My Subdomain Did It Again,” Zendesk gets caught in a sticky situation where customer support meets unwanted ‘support’ from cybercriminals. Who knew that subdomains could be the new catfish of the internet world?
Key Points:
- CloudSEK identifies a vulnerability in Zendesk’s SaaS platform that cybercriminals exploit for phishing and scams.
- The vulnerability allows attackers to register subdomains resembling legitimate brands.
- This flaw is particularly useful for “pig butchering” scams, a long-con investment fraud.
- Zendesk’s email validation process is weak, letting phishing emails land in primary inboxes.
- CloudSEK has disclosed the vulnerability to Zendesk, urging immediate action.
Already a member? Log in here