TfL Cyberattack Fallout: Customer Data Breach and Service Disruptions Continue

Transport for London (TfL) confirms that the September 1 cyberattack compromised customer data, including names and addresses. Despite minimal impact on operations, some services remain down. Affected customers should check emails for breach notifications. Meanwhile, Oyster card applications and contactless journey refunds are temporarily suspended. No ransomware gang has yet claimed responsibility.

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Hot Take:

Looks like TfL’s new service includes free identity theft! Just when you thought your commute couldn’t get any worse…

Key Points:

  • Cyberattack on September 1 has compromised customer data, including names, email addresses, and home addresses.
  • Approximately 5,000 customers’ bank details and Oyster card refund data potentially accessed.
  • System outages affect services like customer requests, refunds, and contactless payment history.
  • TfL has ongoing mitigation measures, but some services remain unavailable.
  • Customers receiving personalized breach notifications should check their emails.

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