SysAid Security Snafu: Patch Now or Risk Admin Account Hijacking!
CISA has issued a warning about attackers exploiting SysAid ITSM software vulnerabilities to hijack admin accounts. While CISA didn’t detail the attacks, they’re urging swift patching. Even IKEA and Coca-Cola aren’t immune. Remember, patching isn’t just for your jeans!

Hot Take:
Looks like SysAid’s IT service management software is making headlines for all the wrong reasons. With CISA waving the red flag, these XXE vulnerabilities are hotter than a jalapeño on a summer day, and they’re inviting hackers to a fiesta of exploits. Time to patch things up before your admin accounts become the punchline to a cybersecurity joke!
Key Points:
- SysAid ITSM software is under attack due to two XXE vulnerabilities.
- The vulnerabilities are tracked as CVE-2025-2775 and CVE-2025-2776.
- CISA has added these vulnerabilities to its Known Exploited Vulnerabilities Catalog.
- Federal agencies have a deadline to patch by August 12, with encouragement for all organizations to follow suit.
- Although not linked to ransomware, the risks are significant given past exploits by cybercriminal groups.
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