Snowflake’s Security Meltdown: When Shared Responsibility Turns Into Shared Destiny
Snowflake’s chief information security officer Brad Jones recounts the wild ride of 2024, when major clients like Ticketmaster and Santander faced data breaches. While Snowflake’s infrastructure wasn’t compromised, exposed credentials left over 160 customer accounts vulnerable. Jones emphasizes a shift from a shared-responsibility to a shared-destiny model, with mandatory multi-factor authentication.

Hot Take:
Brace yourselves! Snowflake’s CISO has moved from a shared responsibility model to a shared destiny model, because who doesn’t love a little bit of destiny in their data security? It’s like they’re saying, “We’re all in this data breach together,” which sounds less like a corporate policy and more like a motivational poster with a cat hanging from a tree branch.
Key Points:
- Ticketmaster and Santander suffered data breaches due to exposed customer credentials, not Snowflake’s infrastructure.
- Snowflake’s response: Moving from a shared-responsibility model to a shared-destiny model.
- Mandatory multi-factor authentication (MFA) for new accounts starting October 2024.
- Introduction of a leaked password protection service that scours the dark web.
- AI poses new security challenges, with the evolution of agentic AI raising eyebrows – and heart rates.