Salesforce’s Gainsight Gaffe: ShinyHunters Strike Again!

ShinyHunters hacking group strikes again, targeting Salesforce customers by exploiting Gainsight integrations. Salesforce swiftly revoked access and is investigating the breach, while Gainsight collaborates to patch the issue. Only three organizations are known to be affected, but all are advised to rotate keys and credentials. ShinyHunters boasts 1,000 victims so far!

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Hot Take:

It looks like the ShinyHunters hacking group has been busy playing “Who wants unauthorized access to your data?” and Salesforce customers were the unfortunate contestants. Gainsight apps were the backstage pass, but Salesforce quickly pulled the plug like a DJ who realized they just played the wrong track at a wedding.

Key Points:

  • ShinyHunters exploited Gainsight integrations to access Salesforce customer data.
  • Salesforce revoked access and tokens for Gainsight apps and pulled them for investigation.
  • Three organizations confirmed compromised, with further investigation ongoing.
  • The attack involved compromised OAuth tokens, a growing trend in third-party integrations.
  • ShinyHunters claims around 1,000 victims from their recent campaigns targeting Salesforce.

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