Salesforce Cyber Attack Chaos: Gainsight and More Customers Caught in the Web!
The cyber-attack on Gainsight has impacted more Salesforce customers than initially thought. Gainsight has expanded its list of affected customers but keeps the exact number under wraps. Meanwhile, precautionary measures have temporarily cut off some Gainsight products from Salesforce, as the company works with Mandiant to investigate. Stay tuned for more updates!
Hot Take:
When cyber-attacks come knocking, it’s not just the door that gets rattled; sometimes, it’s the entire Salesforce neighborhood! Gainsight’s saga is a stark reminder that when it comes to cybersecurity, “a handful” of affected customers might just be the tip of the iceberg.
Key Points:
- Gainsight’s cyber-attack impact has expanded beyond initial expectations, affecting more Salesforce customers.
- Salesforce and Gainsight have taken precautionary measures by disabling some product integrations.
- Gainsight is conducting a forensic investigation with Mandiant to identify and rectify vulnerabilities.
- Customers have been advised to take several security measures, including rotating S3 keys and resetting user passwords.
- Gainsight is keeping customers informed through regular town halls and updates on their status site.
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