Qantas Data Breach: 6 Million Customers’ Info at Risk in Cyberattack Comedy of Errors
Qantas has warned its customers of a cyberattack that may have stolen personal information from a third-party platform. While no Qantas systems were breached, data like names and frequent flyer numbers might have been exfiltrated. The airline is notifying affected customers and providing support. No financial information was compromised.

Hot Take:
Looks like Qantas is boarding its customers on a bumpy flight to Cybersecurity Turbulence City! While the airline’s operations are cruising smoothly, its contact center had a less-than-glamorous run-in with hackers, exposing millions of passengers’ personal info. Remember when flying was your biggest worry? Now it’s your frequent flyer number! Fasten your seatbelts and prepare for identity verification, folks!
Key Points:
- Qantas’ contact center was hit by a cyberattack, compromising customer data.
- No Qantas systems or operations were affected, but third-party platform data was exfiltrated.
- Data potentially compromised includes names, emails, phone numbers, and frequent flyer numbers.
- Qantas took swift action, securing systems, alerting authorities, and notifying customers.
- While the culprit remains unidentified, speculation hints at the Scattered Spider hacking group.