Over 910,000 Patients Caught in Data Breach Comedy of Errors at Healthcare SaaS Company Phreesia

Healthcare software company Phreesia is alerting 910,000 people after their data was exposed in a breach of its subsidiary, ConnectOnCall. This telehealth platform faced an unauthorized access issue that compromised sensitive details like names, health conditions, and even some Social Security numbers. Phreesia is now working to secure and restore systems.

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Hot Take:

Looks like ConnectOnCall turned into ConnectOffline for over 910,000 patients who now have their personal data floating in the virtual void. Who knew that a telehealth platform could go from doctor-patient confidentiality to hacker-patient hilarity so quickly? Maybe Phreesia should consider offering some digital Band-Aids for those exposed bits and bytes!

Key Points:

  • ConnectOnCall’s breach exposed the personal and health data of over 910,000 patients.
  • The breach occurred between February and May 2024, remaining undetected for nearly three months.
  • Information leaked includes names, phone numbers, and potentially sensitive health information.
  • Phreesia has taken ConnectOnCall offline and is working on a secure system restoration.
  • Individuals affected are urged to monitor for any identity theft, although no misuse has been reported yet.

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