M&S Cyberattack Chaos: Contactless Payments Conked Out & Click & Collect Conundrum!
Marks & Spencer cyberattack wreaks havoc on contactless payments and Click & Collect, leaving customers frustrated and social media ablaze. While the stores remained open, the chaos led to temporary operations adjustments and gift card glitches. M&S is now on a mission to boost cybersecurity, enlisting top experts to prevent future tech tantrums.
Hot Take:
Looks like the Easter Bunny wasn’t the only thing hopping around M&S this holiday season! While customers were busy hunting for eggs, a cyber gremlin was busy hunting for vulnerabilities, leaving M&S scrambling to fix its contactless payment and Click & Collect chaos. Maybe next year, M&S should consider giving their cybersecurity team a bigger Easter basket—filled with firewalls, of course!
Key Points:
- M&S experienced a cyberattack that disrupted contactless payments and Click & Collect services.
- CEO Stuart Machin apologized, while customers vented frustration on social media.
- M&S engaged cybersecurity experts and informed regulatory bodies.
- The company is boosting cybersecurity measures to regain customer trust.
- This incident is part of a broader trend of cyberattacks on UK businesses.
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