M&S Cyber Snafu: Contactless Chaos Continues!

Marks & Spencer’s “cyber incident” is causing more disruption than a toddler in a toy store. Contactless payments are still down, and order delays continue. While ransomware is unconfirmed, processes have been moved offline. M&S reassures customers it’s working hard to resolve issues, ensuring this isn’t just any incident—it’s an M&S incident.

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Hot Take:

Apparently, Marks & Spencer (M&S) is trying to redefine what it means to have a “cyber incident.” Is it a ransomware attack? Is it a sophisticated hack? Or perhaps it’s just another excuse to take a break from contactless payments and make us nostalgic for the days of good old cash? One thing’s for sure, M&S is putting the “high” in high street chaos, and who knew offline processes could be the new black?

Key Points:

  • M&S experiences a “cyber incident” affecting contactless payments.
  • Click & Collect orders are on pause and delivery delays are expected.
  • Speculations of ransomware, but M&S remains tight-lipped.
  • Internal processes have been moved offline as a precautionary measure.
  • Customers appreciate M&S’s transparency and communication efforts.

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