M&S Cyber Slip-Up: Click and Collect Chaos!
Marks and Spencer’s click and collect services and contactless payments had a hiccup due to a cyber incident, but fear not! M&S has called in the cyber cavalry, and no action is needed from customers. Meanwhile, the Chief Executive apologized and thanked shoppers for their support during this digital drama.
Hot Take:
**_Oh, the joys of online shopping! Just when you thought the worst thing about click and collect was forgetting your order number, along comes a cyber incident to throw a digital spanner in the works. Marks and Spencer, the beloved British retailer, has been hit by a cyber incident that’s caused more disruption than a toddler in a tea aisle. Fear not, though, because M&S has called in the cybersecurity cavalry and promises that there’s nothing you need to do—except maybe carry cash and remember how to write checks for the time being._**
Key Points:
– M&S experienced a cyber incident affecting click and collect and contactless payments.
– The company involved external cybersecurity experts for damage control.
– Customers have been assured there’s no action required on their part.
– The incident has been reported to data protection authorities and the NCSC.
– Experts praised M&S’s communication strategy during the incident.