Microsoft’s Machine Learning Mishap: When Adobe Emails Became Spam-tastic!
Machine learning models can be overzealous, as Microsoft found when legitimate Adobe emails were mistakenly flagged as spam in Exchange Online. The company quickly initiated Replay Time Travel to correct the error, ensuring future emails won’t be unfairly banished to the digital dungeon of spam.

Hot Take:
Well, it seems Microsoft’s machine learning model got a little overzealous and decided Adobe emails needed a time-out. Who knew that a tech giant’s algorithm could be so persnickety? Maybe it was just feeling a bit anti-social and wanted Adobe to take a break from everyone’s inbox. Buckle up, because even our email guardians are prone to the occasional identity crisis!
Key Points:
- Microsoft’s ML model mistakenly flagged Adobe emails as spam in Exchange Online.
- The issue arose on April 22 and was identified due to alerts about potentially malicious URL clicks.
- Machine learning safeguards were improved to lower false positives.
- Microsoft utilized Replay Time Travel (RTT) to mitigate the impact.
- Similar false positive issues have popped up in the past, affecting email delivery.
Already a member? Log in here