Microsoft 365 Family Feud: Subscription Snafu Leaves Users in the Lurch
Microsoft is scratching its head over a licensing glitch that’s locked some Family subscribers out of Microsoft 365 services. Despite having valid subscriptions, users are being told to renew. The tech giant is diving into telemetry data to find the culprit. It’s like being locked out of your own house with the key in hand!

Hot Take:
Looks like Microsoft’s Family subscriptions are having somewhat of a “family feud.” The licenses are playing hide and seek, leaving users in the lurch. Maybe Microsoft 365 decided to take an unexpected family vacation. Hope they send us a postcard when they’re back!
Key Points:
- Microsoft 365 Family subscription users are facing access issues despite having active subscriptions.
- Users receive false subscription expiry warnings and prompts to renew.
- Microsoft is investigating the problem through telemetry data and service changes.
- Outlook services are particularly affected, with limited functionality reported.
- Microsoft previously addressed similar service outages affecting Exchange Admin Center and Outlook.
Already a member? Log in here