Marks & Spencer’s Cyber Snafu: When Shopping Goes 404!
Marks & Spencer is managing a cyber incident after customers reported card and Click and Collect payment issues. Despite cyber hiccups, the retailer’s stores, website, and app remain open. External cyber experts are on the case, but next time, maybe send a homing pigeon for those parcel updates!
Hot Take:
Looks like M&S took a trip down the cyber lane, but it wasn’t to pick up their groceries! With card machines on the fritz and Click and Collect clicking but not collecting, M&S has a new item on their menu—cyber drama with a side of customer complaints. We’ve got a real-life episode of ‘Retailers Gone Wild’ here, folks!
Key Points:
- M&S is grappling with a cyber incident affecting payment systems and services.
- Customers are experiencing issues with card payments and Click and Collect.
- External cybersecurity experts have been called in to save the day.
- The incident was reported to data protection authorities and the National Cyber Security Centre.
- M&S assures that despite the hiccups, stores remain open and the website and app are functioning.
Already a member? Log in here