Marks & Spencer’s Cyber Snafu: Online Orders on Pause, Customers in a Tizzy!
Marks & Spencer has hit the pause button on online orders due to a cyber incident, leaving customers to browse without buying. While it’s unclear when normal service will resume, the retailer assures shoppers that no action is needed. Meanwhile, those sales are taking a serious time out, likely causing M&S a financial headache.
Hot Take:
When life gives you lemons, make lemonade, unless you’re M&S, then it’s more like when cyber criminals give you a headache, take a break from online orders. It’s like pressing the pause button on your favorite TV drama just when it gets juicy. Who needs online shopping anyway? Apparently, M&S doesn’t, at least for now!
Key Points:
– M&S has temporarily halted online orders amid a cyber incident.
– The cyber hiccup initially affected contactless payments and click & collect services.
– Contactless payments are back, but click & collect and gift cards remain in the digital doghouse.
– No data breach confirmations yet, but the UK’s National Cybersecurity Center is on the case.
– CEO of Closed Door Security warns of significant financial impacts due to the pause.