Marks & Spencer’s Cyber Snafu: Click & Collect Chaos Unwrapped!
Marks & Spencer is in a pickle after a cybersecurity incident over Easter. While online services stayed intact, in-store operations, including click-and-collect, faced hiccups. M&S is working with experts to investigate and restore services, but they haven’t disclosed the incident’s nature yet. Customers, keep your gift cards handy—just in case!
Hot Take:
Even the Queen’s favorite knickers retailer isn’t immune to a cyber fiasco! Marks & Spencer, the beloved British icon, has found itself in a digital pickle this Easter. As their in-store click-and-collect services went on an unwanted holiday, customers were left pondering if they’d ever get their hands on those crumpets or perhaps a cheeky bottle of wine. But fear not, loyal shoppers, M&S is on the case, armed with a legion of cyber experts and a stiff upper lip!
Key Points:
- M&S faced a cybersecurity incident over the Easter holiday, affecting store operations.
- Online services remained operational, but in-store click-and-collect and gift card payments were impacted.
- The company has engaged cybersecurity experts and notified relevant authorities.
- M&S has yet to disclose the nature of the cyber incident, but ransomware is a possibility.
- Customer information compromise is currently unclear.