Marks & Spencer’s Cyber Snafu: Click & Collect Chaos Strikes Again!
Marks & Spencer is grappling with a “cyber incident,” leaving Click & Collect orders a tad confused. Fear not, though—stores are still open, and the website is running smoothly. While M&S deals with this glitch, just remember: it’s not you, it’s them. Cyber incidents, am I right?

Hot Take:
Marks & Spencer showing us all how to handle a “cyber incident” with the same British composure as if they were out of Earl Grey tea – keep calm and carry on, folks! While they promise your Click & Collect orders will eventually click and not collect cobwebs, the real crisis is their store operations going through “minor, temporary changes.” But fear not, their website and app are still running, so you can still order those tea biscuits from the comfort of your home… just don’t expect them to arrive on time!
Key Points:
- Marks & Spencer is managing a mysterious “cyber incident” affecting Click & Collect orders.
- No specific details on the nature or timing of the incident were disclosed.
- Stores, websites, and apps continue to operate normally, with some “minor” adjustments.
- M&S has informed relevant cybersecurity and data protection authorities.
- Social media users have reported technical difficulties since the previous Saturday.