Legal Aid Agency’s Tech Woes: From Cyberattack to System Snafus!
Seven months after a cyberattack, the UK’s Legal Aid Agency is back to its pre-breach operations, but law firms are still battling with the ‘nightmare’ Client and Cost Management System. With AWS Secure Browser and a new MFA portal, logging in feels like a tech obstacle course. Why use a PC when you can practice gymnastics?
Hot Take:
Seven months after a cyber punch to the gut, the UK’s Legal Aid Agency is back on its feet, albeit wobbling like a penguin on roller skates. The legal world’s IT department seems to have traded in its nightmares for a whole new set of insomnia-inducing terrors. Perhaps the real crime is making legal aid workers jump through more hoops than a circus tiger!
Key Points:
- The Legal Aid Agency’s Client and Cost Management System (CCMS) struggles with post-cyberattack hiccups.
- Legal professionals are wrestling with AWS Secure Browser and new security measures.
- Multifactor authentication adds more steps to accessing CCMS.
- File transfer restrictions create additional headaches for legal workers.
- Despite system restoration claims, frustrations with the new processes linger.
Already a member? Log in here