Instacart’s $60 Million Oops: Refunds Roll Out After FTC Smackdown
Instacart will refund $60 million to settle FTC claims that it misled customers with false advertising and sneaky subscription enrollments. Apparently, “free delivery” comes with a hefty side of mandatory fees! The FTC isn’t amused, but Instacart’s learning that honesty truly is the best (and cheapest) policy.
Hot Take:
Instacart’s delivery might be speedy, but their truth delivery seems to have been stuck in traffic! It’s not every day that you see a company “accidentally” enroll people in paid subscriptions. Perhaps they thought customers were hungry for surprise billing as much as they were for groceries!
Key Points:
- Instacart will refund $60 million to settle FTC claims of false advertising and deceptive practices.
- Allegations include misleading “free delivery” claims and hiding refund options.
- Customers were automatically charged for subscriptions post free-trial without clear disclosure.
- Instacart’s pricing practices are under further investigation for potential discrepancies.
- Instacart vows to stop deceptive practices and clarify subscription terms moving forward.
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