Ingram Micro’s Ransomware Woes: Customers Frustrated Amid Global Order Chaos
With ransomware now “contained,” Ingram Micro is gradually reactivating customer ordering capabilities worldwide. While the systems reboot, customers can place subscription orders and renewals via phone or email. However, communication remains as elusive as a WiFi signal at a family reunion. Hold tight—regional limitations might just outlast your patience.
Hot Take:
Ingram Micro’s ransomware run-in is a classic tale of ‘Whoops, there goes the neighborhood!’ As their systems slowly rise from the ashes like a digital phoenix, we can only hope their communication strategy follows suit. It’s like a soap opera, but with more zeros involved!
Key Points:
- Ingram Micro suffered a ransomware attack, causing a global system shutdown.
- The company is gradually reactivating ordering capabilities region by region.
- Communication with customers has been criticized as poor and patchy.
- Concerns about data security and the attack’s scope remain unresolved.
- Ransomware recovery costs are substantial, potentially impacting Ingram’s financials.
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