Gainsight Breach: CEO Downplays Impact Amid Claims of 200+ Victims – ShinyHunters Strike Again!
Gainsight CEO Chuck Ganapathi claims only a “handful” of customers were affected by a data breach, while Google’s Austin Larsen reports over 200 potential victims. Sounds like someone’s counting with their eyes closed! Salesforce swiftly revoked access tokens, leaving Gainsight’s app offline as the investigation continues. ShinyHunters may be behind this digital mischief.
Hot Take:
In the latest episode of “Who’s Counting Anyway?”, Gainsight’s CEO Chuck Ganapathi seems to be playing a game of data breach bingo. While Google’s Threat Intelligence Group sees over 200 affected instances, Ganapathi insists it’s just “a handful.” Maybe it’s time to review our math skills or get a better abacus, because someone’s clearly not accounting for all those ‘handfuls.’ Meanwhile, ShinyHunters are lurking in the shadows like digital raccoons, rummaging through the trash of cybersecurity. And Salesforce is busy revoking tokens like a bouncer at a nightclub, trying to keep the unwanted guests out. Perhaps next time, they could send out a few more invitations to their security parties. Just saying!
Key Points:
– Gainsight’s CEO claims only a “handful” of customers were affected by the breach, contradicting Google’s report of 200-plus instances.
– The ShinyHunters extortion group is suspected to be behind the breach, confirmed by the group itself.
– Salesforce revoked access and refresh tokens for Gainsight’s applications amid the breach.
– Gainsight’s integration with Salesforce remains disabled, causing login issues for some customers.
– Other CRM platforms like HubSpot and Zendesk have also cut off access to Gainsight in response to the breach.