Erie Insurance’s Weekend Cyberattack: A Comedy of Errors in Customer Service Outages

Erie Insurance’s weekend cyberattack left customers stuck in a digital waiting room. While the company activated its incident response protocol, users faced portal outages and claims chaos. Erie Indemnity Company is working with law enforcement and cybersecurity experts to untangle the mess, but remember, they won’t ask for payments during this tech turmoil.

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Published: June 11, 2025 9:44 pmAdded: June 11, 2025 at 3:07 pmAssembled by: The Editor
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Hot Take:

Looks like Erie Insurance is having a case of the Mondays, except it’s lasting all week and involves a cyberattack. Maybe they should start offering insurance policies against unexpected IT chaos!

Key Points:

  • Erie Insurance experienced a cyberattack causing website outages and business disruptions.
  • The incident was detected on June 7, 2025, with immediate action taken to secure systems.
  • Customers are unable to log into the portal or process claims, leading to frustration.
  • Erie Insurance is working with law enforcement and cybersecurity experts to investigate.
  • Customers are advised not to give out personal info or payments via email or phone during this time.

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