Delta’s $500M Turbulence: Passengers Sue Over CrowdStrike Chaos
Delta’s legal turbulence continues as a federal judge clears the runway for a class action from passengers. A CrowdStrike software mishap had Delta’s flights grounded and passengers fuming. With cancellations soaring and refunds lacking, a legal storm brews. Passengers are now cleared for takeoff in their quest for accountability.
Hot Take:
Well, it looks like Delta’s flights haven’t been the only thing in a holding pattern! While they were busy blaming CrowdStrike for their hiccup, passengers were left holding the (virtual) bag. Now, a federal judge is letting them take a class-action flight straight to Courtland. Let’s hope Delta isn’t planning a layover! Who knew turbulence could follow you all the way to the courtroom?
Key Points:
– The class-action lawsuit against Delta arises from a CrowdStrike-induced tech meltdown that grounded flights.
– Delta canceled over 4,500 flights, outpacing other airlines, between July 19-21, 2024.
– Passengers claim Delta’s reimbursement policy was misleading and tied to waiving legal rights.
– US and international claims are governed by different rules, with some claims dismissed and others allowed to proceed.
– The legal wrangling continues, with Delta’s estimated losses around $500 million.