Cyber Confidence Conundrum: MSPs Face Breaches Despite High Security Self-Assurance

In the latest CyberSmart MSP Survey, 69% of MSP leaders confessed to multiple breaches in the past year, yet 76% maintain high confidence in their cybersecurity. This comedic paradox highlights how cyber confidence can sometimes be a case of “perception vs. reality,” with MSPs believing they’re invincible… until they’re not.

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Hot Take:

Turns out, MSPs are like that friend who insists they’re “totally fine” after spilling spaghetti on their shirt. Despite multiple cyber breaches, they’re still strutting with sky-high confidence. Maybe it’s time for a reality check, or at least a new shirt!

Key Points:

  • 69% of MSP leaders faced multiple breaches in 2025, yet most remain confident in their security.
  • 47% of surveyed MSPs experienced three or more breaches in the last year.
  • Despite breaches, 76% of respondents still feel above-average confidence in their cybersecurity.
  • MSPs report high confidence in their customers’ cybersecurity awareness (93%).
  • Only 39% of MSPs feel ready to guide customers through new regulations like NIS2 and DORA.

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