Cloudflare’s Log Blunder: When Failsafes Fail to Save the Day!

Cloudflare faced a “logjam” when a bug in their logpush service caused a 55% data loss for customers over 3.5 hours. A misconfiguration led to an overload, leaving their buffering system Buftee gasping for air. They’ve since tightened the screws, ensuring Buftee won’t break a sweat in future log marathons.

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Hot Take:

Cloudflare’s log loss is like accidentally deleting your browser history—embarrassing, potentially catastrophic, and impossible to explain to your IT department. But hey, at least they’ve got a plan to make sure it doesn’t happen again! Hopefully, their “failsafe” won’t fail this time—because, you know, that’s kind of the opposite of what it’s supposed to do.

Key Points:

  • Cloudflare lost 55% of customer logs during a 3.5-hour period due to a bug.
  • The issue was traced back to a misconfiguration in the Logfwdr component.
  • A failed failsafe system caused a log processing spike, overwhelming Buftee.
  • Cloudflare is implementing new detection, alerting, and overload testing measures.
  • The company processes over 50 trillion event logs daily, with 4.5 trillion sent to customers.

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