Clorox vs. Cognizant: The $380 Million Password Reset Blunder!
Clorox is suing Cognizant after hackers sweet-talked their way into a password reset, bypassing identity checks. The alleged result? A cyber calamity that stopped production and led to a $380 million damage claim. Clorox argues Cognizant’s IT helpdesk made it all too easy for hackers to clean up.

Hot Take:
Clorox’s bleach may kill 99.9% of germs, but it seems hackers and IT negligence are immune! Who needs a Hollywood blockbuster when you have an IT giant allegedly resetting passwords for hackers like it’s customer service bingo? Talk about a plot twist that even Mr. Clean couldn’t scrub away!
Key Points:
- Clorox is suing Cognizant for allegedly enabling a massive cyberattack by resetting a password for a hacker.
- The incident involved social engineering by hackers linked to Scattered Spider.
- Cognizant was responsible for Clorox’s IT operations, including identity management.
- Clorox alleges Cognizant neglected verification procedures, facilitating the attack.
- Clorox is seeking $49 million in direct remediation damages and $380 million in total damages.
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