Clorox vs. Cognizant: The $380 Million Password Reset Blunder!

Clorox is suing Cognizant after hackers sweet-talked their way into a password reset, bypassing identity checks. The alleged result? A cyber calamity that stopped production and led to a $380 million damage claim. Clorox argues Cognizant’s IT helpdesk made it all too easy for hackers to clean up.

Pro Dashboard

Hot Take:

Clorox’s bleach may kill 99.9% of germs, but it seems hackers and IT negligence are immune! Who needs a Hollywood blockbuster when you have an IT giant allegedly resetting passwords for hackers like it’s customer service bingo? Talk about a plot twist that even Mr. Clean couldn’t scrub away!

Key Points:

  • Clorox is suing Cognizant for allegedly enabling a massive cyberattack by resetting a password for a hacker.
  • The incident involved social engineering by hackers linked to Scattered Spider.
  • Cognizant was responsible for Clorox’s IT operations, including identity management.
  • Clorox alleges Cognizant neglected verification procedures, facilitating the attack.
  • Clorox is seeking $49 million in direct remediation damages and $380 million in total damages.

Membership Required

 You must be a member to access this content.

View Membership Levels
Already a member? Log in here
The Nimble Nerd
Confessional Booth of Our Digital Sins

Okay, deep breath, let's get this over with. In the grand act of digital self-sabotage, we've littered this site with cookies. Yep, we did that. Why? So your highness can have a 'premium' experience or whatever. These traitorous cookies hide in your browser, eagerly waiting to welcome you back like a guilty dog that's just chewed your favorite shoe. And, if that's not enough, they also tattle on which parts of our sad little corner of the web you obsess over. Feels dirty, doesn't it?