Citrix Conundrum: Windows Updates Tripped by Session Recording Agent Chaos!
Beware, tech enthusiasts! The January 2025 Windows 11 and Windows 10 updates might hit a speed bump if Citrix Session Recording Agent version 2411 is on board. Microsoft and Citrix are on the case, but until then, use their handy workaround to keep your system secure and your stress levels low.

Hot Take:
Ah, Microsoft and Citrix, proving once again that technology is the gift that keeps on giving… headaches! Just when you thought updating Windows was a straightforward process, here comes the Citrix Session Recording Agent to spice things up with a dash of ‘Error: Undoing Changes.’ It’s like a reality TV show, where the drama unfolds every time you hit ‘Restart’—grab your popcorn, folks!
Key Points:
- Microsoft’s January 2025 updates for Windows 10 and 11 may fail if Citrix SRA version 2411 is installed.
- The issue affects only a limited number of organizations and is not expected to impact home users.
- Citrix and Microsoft are collaborating on a fix, but there’s a temporary workaround available.
- The workaround involves disabling the Citrix Session Recording Monitoring service before updating Windows.
- Citrix provides additional steps to disable the service via PowerShell or Command Prompt.
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