Cisco’s Vishing Mishap: Lessons Learned and Security Strengthened
Cisco faced a voice phishing attack, or vishing, leading to unauthorized access to basic profile data from one CRM system. No sensitive information or customer data was compromised. Cisco is reinforcing security measures and training staff to prevent future incidents. For more information, contact your account team. Stay vigilant, stay safe!
Hot Take:
Looks like Cisco’s CRM system just had a one-night stand with a cybercriminal, all thanks to a friendly phone call. Who knew vishing could be so persuasive? Time for Cisco to teach their representatives that not every caller is a friend, and sometimes, silence is golden!
Key Points:
- Cisco was targeted by a vishing attack on July 24, 2025.
- Attackers accessed a third-party CRM system, exporting basic user profile info.
- No sensitive data, like passwords or proprietary information, was compromised.
- Only one CRM instance was affected and the breach was promptly contained.
- Cisco is implementing stricter security measures and educating staff on vishing.
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