Cisco Patches Critical Flaws: Time to Stop Playing with Firewalls!

Cisco has released crucial security updates for its Unified Contact Center Express (UCCX) software, humorously dubbed a “contact center in a box.” The flaw, CVE-2025-20354, lets attackers execute commands with root privileges. So, unless you want hackers playing puppet master with your systems, upgrading is the punchline here.

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Hot Take:

Seems like Cisco’s Unified Contact Center Express (UCCX) just upgraded their software to “contact center in a box” with added root privileges for hackers! It’s like giving the keys to your vault to a charming stranger because they said “please”. Time to patch up and lock down, folks!

Key Points:

  • Critical vulnerability (CVE-2025-20354) found in Cisco UCCX’s Java RMI process.
  • Exploit allows remote attackers to execute commands with root privileges.
  • Additional flaw in CCX Editor app allows script execution with admin permissions.
  • IT admins urged to update to fixed releases: 12.5 SU3 ES07 and 15.0 ES01.
  • No current evidence of these vulnerabilities being exploited in the wild.

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