Beware the Tech Support Trap: How Fake Helpers Are Hijacking Your Computer!
Cybercriminals are now masquerading as tech support on Microsoft Teams to gain control of victims’ computers. They employ ransomware from groups like Black Basta once they gain access. Beware of unexpected “helpers” contacting you; they’re more likely to “assist” in spreading malware than fixing your IT woes. Stay sharp, stay secure!
Hot Take:
In the latest episode of “Whose Tech is it Anyway?”, cybercriminals are pulling a fast one by playing pretend IT professionals. If only they used their powers for good instead of evil, maybe they’d be the heroes of the tech world. But alas, they’re still the villains in this cyber drama, using tech support disguises to sneak into our digital lives.
Key Points:
- Cybercriminals are impersonating tech support via email and Microsoft Teams.
- They use a legit tool, Quick Assist, to gain remote access to computers.
- Once in, they plant a backdoor called BackConnect for further exploitation.
- Black Basta and Cactus ransomware groups are linked to these attacks.
- Organizations in North America, especially in manufacturing and finance, are primary targets.
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